Brad Gaddy, Vice President, Operations Marlen Research Group Inc.
Mike has been an instrumental part of my development. With his help I have been recognized by the company president as the strongest manager within the organization. One key area of the coaching has been helping me get the right people on the bus in the right seat through the use of performance plans and practices. The result of this work has allowed the company to increase its manufacturing efficiency from 93% to 120%. This translates into increased profitability in the six figures. We have also saved money by averting the turnover of key employees and by avoiding possible lawsuits through strong, clear communications of expectations and performance.
Mike has consistently challenged me to think differently by asking great questions and helping me generate an array of possible moves for any given situation. More important, Mike has encouraged me to get out of my comfort zone and practice management moves that I might otherwise avoid. I am now not only willing to try new things, but I actually look forward to taking on new challenges and new moves.
Besides having a unique and powerful perspective on leadership and management, Mike has helped me move to a very high level when it comes to accountability. This holds true for my own accountability and my work with colleagues to get them to be more reliable in honoring commitments. Our organization is a far more enjoyable place to work because of this and other changes that Mike has helped introduce.
